Network & Cloud Professional

Hey, I'm
Shafaat Ahmed Sharief

A certified network and cloud professional with CCNA and AWS Solutions Architect certifications. Specializing in network infrastructure, cloud architecture, and IT operations management.

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Network Infrastructure

CCNA certified with expertise in routing, switching, and network security

Cloud Architecture

AWS Solutions Architect with focus on scalable and secure infrastructure

Network Security

Implementing robust security measures and monitoring solutions

System Administration

Managing and optimizing IT infrastructure and operations

My Work

Featured Projects

Here are some of my recent projects that showcase my skills and expertise in web development, mobile app development, and machine learning.

Self-Hosted Homelab Infrastructure

Converted a gaming PC into a production-grade homelab server running Proxmox VE hypervisor with Docker containerisation, hosting 15 self-hosted services including web applications, cloud storage, monitoring, and smart home automation.

Proxmox VEDockerTrueNASLinuxGrafanaPrometheusNginxTailscaleGitHub ActionsNetwork Security

Branch IT Infrastructure Rollout

Managed full IT setup for a new branch location at Al Mutakamela 122 — including workstations, counter systems, CCTV/NVR, access control, attendance devices, printers, and payment terminals. Coordinated cabling, vendor escalations, and compliance.

IT InfrastructureCCTV/NVRAccess ControlWindowsVendor ManagementAsset Management

Google Workspace Migration

Led the full migration from Microsoft 365 to Google Workspace at Lammah Space, including user account migration, data transfer, SOP documentation, and staff onboarding. Also built and managed the company Notion workspace.

Google WorkspaceMicrosoft 365NotionSOP DevelopmentUser OnboardingIT Operations

Capabilities

Technical Skills

Networking & Infrastructure

CCNA (Cisco Certified)

LAN / WAN Configuration

Network Troubleshooting

Wi-Fi & Access Point Management

Firewall & Network Security

IP Addressing & Subnetting

VPN (Tailscale / Site-to-Site)

Structured Cabling

Systems & End-User Support

Windows 10/11 & Windows Server

Hardware Troubleshooting

Printer / Scanner / POS Support

CCTV / NVR / Access Control

Attendance & Biometric Devices

IT Asset Management

Remote Desktop Support

Payment Terminal Support

Cloud & Virtualisation

AWS Certified Solutions Architect

Proxmox VE Hypervisor

Docker & Containerisation

TrueNAS SCALE (Storage)

Linux (Ubuntu / Debian)

Nginx Proxy Manager

Self-Hosted Services

CI/CD with GitHub Actions

Monitoring & Operations

Grafana & Prometheus

Infrastructure Monitoring

Incident Logging & Escalation

SOP Documentation

Google Workspace Admin

Microsoft 365 Admin

Notion Workspace Management

Vendor Coordination

Languages

English (Native)

Hindi (Native)

Urdu (Native)

My Experience

Professional Experience

Jan 2025 – Present

IT Infrastructure Administrator

Al Mutakamela 122 (RTA Typing Centre)

Primary IT contact for a high-footfall RTA service branch in Dubai. Managed full branch IT infrastructure supporting daily government service operations.

Managed workstations, counter systems, printers, payment terminals, CCTV/NVR, access control, and attendance devices

Provided on-site troubleshooting for hardware, OS, printing, and connectivity issues with rapid resolution

Coordinated installation, cabling, and relocation of PCs, cameras, and networked devices ensuring compliance

Maintained IT asset register and structured issue log for the branch

Liaised with Finance, Operations, HR, maintenance teams, and external inspectors to minimise downtime

Acted as sole IT point of contact ensuring continuity of government service delivery

May 2024 – Oct 2024

IT Support & Operations Coordinator

Lammah Space

Managed internal IT infrastructure for a coworking space in Sharjah, handling network, device management, user support, and full Google Workspace migration.

Managed internal IT infrastructure including network setup, device management, and user support

Led migration from Microsoft 365 to Google Workspace — zero data loss

Created SOPs for IT, coworking operations, and café tech systems

Managed the company Notion workspace

Supported user onboarding and first-level troubleshooting for hardware and network issues

Jan 2023 – Oct 2023

IT Support & Marketing Administrator

Swedsu

Provided IT support and administrative coordination for an immigration services firm in Dubai, including client management and Google Workspace administration.

Provided IT support and end-user assistance for internal systems

Managed Google Workspace and user account setups

Coordinated directly with high-net-worth clients for case management and document reviews

Ran paid social media campaigns (Meta, LinkedIn) and handled content proofreading

Jun 2022 – Oct 2022

Garage Operations & IT Coordinator

Tomini Group

Oversaw daily automotive garage operations and IT support in Dubai, coordinating workflows, inventory tracking, and AV/network systems.

Oversaw daily garage operations and coordinated workflows between teams

Reduced spare part and consumable wastage through improved inventory tracking

Provided IT support for Wi-Fi, network, and AV systems

Managed petty cash, operational expenses, and invoice/billing records

Education

Academic Background

Cisco Certified Network Associate (CCNA)

Cisco

2025 – 2028 Certified

AWS Certified Solutions Architect (SAA-C03)

Amazon Web Services

2025 – 2028 Certified

BSc (Hons) in Computing

Liverpool John Moores University (via Westford University College, Sharjah)

2024 Honours

Senior Secondary Diploma — Science with Computer & Maths

Indian Excellent Private School, Dubai

2018 Diploma

Establish Connection

Specializing in network infrastructure, cybersecurity, and enterprise solutions. Ready to architect robust networks that power digital transformation and secure critical systems across distributed environments.

COMM_CHANNEL

[email protected]

VOICE_LINK

+91 799-696-0515

NODE_LOCATION

Dubai, United Arab Emirates

CODE_REPOSITORY

https://github.com/twistedvortek

Hey, I'm Shafaat Ahmed Sharief